Terms & Conditions
We are Kidieez. We operate the website at ‘KIDIEEZ’ (the “website”) Kidieez. Our registered and head office is 112-114 Market Street, Hindley, Wigan, WN2 3AY, England.
Your shopping bag is your purchase order.
If you place an order, you will need to enter the information required for billing and delivery of the items. The information that you provide will then be binding on you. In the case of an error in the delivery details, neither the website nor Kidieez may be held liable for any inability to deliver the item(s).
After submitting your details, you will be asked to choose your payment method. Your order will automatically be submitted and will constitute an irrevocable commitment on your part, which can only be contested in the specific cases stipulated herein (see Delivery & Returns). Once payment has been made for the products you have ordered, we will arrange for the products to be delivered to you.
All orders are considered firm and may only be cancelled with Kidieez consent, and this under conditions that will indemnify the latter against any harm or damage incurred as a result of the cancellation.
We reserve the right not to accept your order. This may occur where we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item, or the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
A maximum of 10 items can be purchased per customer per order. This is to ensure fairness and availability for all customers. We reserve the right to refund your order for whatever reason.
You have the right to cancel your order, provided you give us written notice within 14 days after you receive a product.
If you cancel your order you must return the product to us, including all branded packaging. You have a duty to take good care of the products while they are in your possession. You can still try the product on or inspect it to see if it is right for you. Please keep the tags on and retain the original packaging as neatly as you can. You will be responsible for the cost of sending the product back to us if you change your mind. If we do not receive the product back we may arrange for collection of the product from you at your cost.
To let us know you have changed your mind and wish to cancel your order, please email us at email@example.com . Once you have emailed us, please follow the instructions on the returns labels on how to return the product to us. You can read more in our Returns Policy
We will issue you with a refund within 30 days of cancellation or receipt of the return item.
If your order is cancelled before shipment, we will issue you with a full refund including any delivery charge. If your order is returned by you after dispatch, we will issue you with a full refund of the product cost. You will normally be responsible for all import charges (if not a UK or EU order), delivery and return postal charges (except as required by UK or EU law) unless the product was found to be faulty or we made a mistake.
We issue refunds via the payment method you used to place the order.
The price of any products will be as quoted on our website from time to time, except in cases of obvious error. These prices are shown in GBP, Euro and US Dollar but exclude delivery costs, which will be added to the total amount due.
All prices and offers remain valid as advertised from time to time. The price of a product requested for payment on the website at the time of order is accepted and will be honoured, except in cases of obvious error or if there is a legal reason why we cannot honour the order at that price.
Prices shown in any currency other than Payment Currency may be an approximation at the existing currency exchange rate. In this case, the final price you pay will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Please note that we do not have any control over how much your card issuer may charge for such transactions.
Import duty or tax costs may be invoiced to you directly from an import broker appointed by us, your local courier company, your national Government or any local Government or controlling body that has the power to raise such duties or taxes in accordance with the law in your country. We have no control over how much tax or duty any such body may charge and we recommend that you contact your local customs authority to determine a landed cost price prior to completing your purchase.
We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further reduced.
DISCOUNTS & PROMOTIONS
Discount codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion or offers and must be redeemed by the date published, if provided. Discount codes are restricted to one use per customer. A maximum of 5 items can be purchased using a discount code.
We accept payment via the payment methods shown in Payments & Security. By placing an order on the website, you confirm that the payment details provided by you are valid and that, if you are using a credit/debit card, it belongs to you or you have been specifically authorised by the owner of the credit/debit card to use it. You confirm that when your order is accepted and processed by us, payment will be made in full.
We will store a record of your transactions for a minimum of one year subject to any unforeseen event. You may view your purchases in your account up to, and usually beyond, this time. If you do not wish us to store a record of your purchases in your account please email us at firstname.lastname@example.org
You will be the importer for all international deliveries of products. Therefore, before placing an order for a product, please check that your import of any products complies with any applicable import regulations and that there are no local requirements or restrictions which may affect receipt of your products.
Delivery dates are estimated from the point of dispatch and are not guaranteed. We are not responsible for any delays caused by destination customs clearance processes.
The registration requirements may change from time to time and where appropriate you will be informed of any such changes in registration requirements, including details or any additional information you may be required to provide. Should any of your registration information change, please notify us immediately at: email@example.com
The account password you provide should be unique and kept secure. You must notify us of any breach of security or unauthorised use of your account. Please refer to our Privacy & Cookies Policy for information about how we use your data.
If you are under 18, you must inform a parent or guardian about our Terms & Conditions before you register to use this Website or any of its services.
OUR RESPONSIBILITY TO YOU
We have taken every care in the preparation of the material on our website. Original prices are estimations of recommended retail prices. However, the material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy or suitability for any particular purpose.
If the need arises, we may suspend access to our website to carry out routine or emergency work. We will not be responsible if for any reason our website is unavailable.
If we are in breach of these T&Cs, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you order the relevant product or the time you otherwise use the website.
These limitations and exclusions do not affect your statutory rights and only apply to the extent permitted by applicable law.
No additional terms or conditions requested or communicated in any way by you will form part of our contract whether accepted or not by an employee of ours. We may revise and amend these T&Cs from time to time. You will be subject to the terms and conditions in force at the time that you order products from us or otherwise use the Site.
These T&Cs are subject exclusively to English law. We will try to solve any disagreements quickly and efficiently. Any court proceedings must take place in England or Wales.